pjk0 Privacy Policy — How We Handle Your Data

Six Types of Data We May Hold About You

pjk0 collects only the personal data necessary to operate a safe and compliant online gaming platform for Bangladesh players. The following cards summarise the main categories of data pjk0 may hold. Full details appear in the numbered sections below.

Who We Are — Data Controller

pjk0 (referred to in this Privacy Policy as "pjk0", "we", "us", or "our") is the data controller responsible for the personal information collected through the pjk0 platform at https://pjk0.org. As data controller, pjk0 determines the purposes and means by which personal data is processed. This Privacy Policy applies to all persons who access or use the pjk0 platform, including registered account holders and unregistered visitors who browse the website.

pjk0 is built specifically for the Bangladesh market and serves adult players aged 21 and above. Our registered contact for privacy-related queries is [email protected]. We aim to respond to all privacy queries within 7 business days.

Information We Collect

pjk0 collects personal information through several channels: directly from you when you register, deposit, withdraw, or contact support; automatically through your device and browser as you use the platform; and from third-party payment providers (bKash, Nagad, Rocket, bank partners) as part of transaction processing. The categories of personal information we collect include:

• Registration information: your full legal name, date of birth, Bangladesh mobile number, and email address (if provided).
• Identity verification documents: National ID (NID), passport, or birth certificate submitted during KYC, together with any supporting selfie or document image provided.
• Financial information: mobile wallet numbers (bKash, Nagad, Rocket, Upay) and bank account details used for deposits and withdrawals, together with a record of all transactions on your account.
• Technical and device data: IP address, device type and model, operating system, browser type and version, mobile network operator, screen resolution, and time zone.
• Usage and gaming data: pages and games accessed, duration of sessions, betting history, bonus claims, game outcomes, and responsible gaming tool settings (deposit limits, self-exclusion periods).
• Communications data: records of any correspondence between you and pjk0 support, including support ticket content, timestamps, and resolution notes.

pjk0 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly required for identity verification purposes under our KYC obligations. We do not collect data from players we know to be under 21 years of age. If we discover that personal data has been collected from a person under 21, we will delete it promptly.

How We Use Your Information

pjk0 uses the personal data it collects solely for the following purposes. We do not use your data for purposes beyond those listed here without first obtaining your explicit consent or as required by applicable law.

• Account creation and management: setting up your pjk0 account, verifying your identity, managing your session, and processing your deposits and withdrawals in BDT.
• KYC compliance: verifying that you meet the eligibility requirements (21+, valid Bangladesh identity) before processing your first withdrawal.
• Fraud prevention and security: monitoring account activity to detect and prevent fraudulent transactions, bonus abuse, money laundering, and unauthorised account access.
• Responsible gaming compliance: applying the deposit limits, session reminders, and self-exclusion periods you set, and monitoring for patterns that may indicate problem gambling activity requiring intervention.
• Platform improvement: analysing aggregated, anonymised usage data to understand how Bangladesh players use pjk0 and to improve the platform's performance, game selection, and user experience.
• Marketing communications (with consent only): where you have opted in to receive promotional messages, we will send updates about new games, bonus offers, and seasonal promotions relevant to Bangladesh players. You may withdraw this consent at any time.

Legal Basis for Processing

pjk0 processes your personal data on the following legal grounds, depending on the category of data and the purpose for which it is being processed:

• Contract performance: processing necessary to create your account, verify your identity, manage your deposits and withdrawals, and provide the gaming services you have requested.
• Legal obligation: processing required to comply with applicable law, including KYC identity verification, anti-money laundering monitoring, and responsible gaming compliance obligations.
• Legitimate interests: processing carried out to protect the security and integrity of the pjk0 platform, prevent fraud, and improve our services — where those interests are not overridden by your privacy rights.
• Consent: processing of your personal data for marketing communications, which occurs only where you have explicitly opted in to receive such communications. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out prior to withdrawal.

When and How We Share Your Information

pjk0 does not share your personal data with third parties except in the following limited circumstances, each of which is necessary to provide the pjk0 service or to comply with applicable legal obligations:

• Payment processing partners: your mobile wallet number or bank account details are shared with bKash, Nagad, Rocket, Upay, or your bank solely for the purpose of executing the specific deposit or withdrawal transaction you have initiated.
• Identity verification providers: during KYC, your identity documents may be processed by a third-party verification service provider operating under a data processing agreement with pjk0 that prohibits any secondary use of your data.
• Game content providers: game providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) may receive your account identifier for the purpose of enabling game play and recording game outcomes in your account history. No additional personal data beyond what is technically necessary for game operation is shared.
• Legal and regulatory authorities: where pjk0 is required by law, court order, or regulatory direction to disclose personal data, we will comply. We will, where legally permitted, notify you of such a disclosure request before complying.

All third parties with whom pjk0 shares personal data are required to maintain appropriate technical and organisational security measures to protect that data. pjk0 does not transfer personal data to countries outside Bangladesh except where necessary for the operation of the services described above, and only where adequate data protection safeguards are in place.

Payment Data and Financial Information

All financial transactions on pjk0 are processed in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, Upay, and major Bangladesh banks. When you make a deposit or request a withdrawal, pjk0 collects and retains the mobile wallet number or bank account details associated with that transaction for the purpose of processing the payment, reconciling your account balance, and maintaining the transaction record required for financial compliance.

pjk0 does not store full payment card numbers. Where card payments are accepted via Visa or Mastercard, card data is processed directly by the card payment gateway provider and is not retained by pjk0 after transaction authorisation. pjk0 retains only a truncated reference (last four digits) alongside the transaction record. Transaction history is retained for a minimum of five years to comply with financial record-keeping requirements applicable to online gaming operators serving the Bangladesh market.

Cookies and Tracking Technologies

pjk0 uses cookies and similar tracking technologies to operate the platform, maintain your session, and collect usage analytics. Cookies are small text files stored on your device by your browser. The following categories of cookies are used on the pjk0 platform:

• Strictly necessary cookies: required for the platform to function — session management, login state, and security tokens. These cannot be disabled without preventing the platform from working.
• Analytics cookies: used to collect anonymised data about how visitors navigate the pjk0 platform, which pages are visited most frequently, and where users encounter errors. This data is used in aggregate form only and cannot be used to identify you individually.
• Functional cookies: used to remember your platform preferences, such as language settings and responsible gaming tool configurations, so you do not need to reset them each time you log in.

You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your pjk0 account and using the platform. Disabling analytics or functional cookies will not prevent access but may reduce the quality of your experience. pjk0 does not use third-party advertising cookies or cross-site tracking technologies.

Data Retention

pjk0 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, and in any event for no longer than required by applicable law. The following general retention periods apply: active account data is retained for the duration of your account and for 5 years following account closure; KYC documents and identity verification records are retained for 5 years following account closure to comply with anti-money laundering record-keeping requirements; transaction records are retained for 5 years following the date of the transaction; support correspondence is retained for 2 years following the resolution of the relevant query; and analytics data is retained in anonymised, aggregated form indefinitely.

When the applicable retention period expires, pjk0 will securely delete or anonymise your personal data. You may request early deletion of your personal data by contacting pjk0 support. However, pjk0 reserves the right to retain data for the minimum period required by law notwithstanding such a request, and to retain data that is necessary to defend against, bring, or resolve any legal claim that is ongoing or that pjk0 reasonably anticipates at the time of the deletion request.

Data Security

pjk0 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include: SSL/TLS encryption for all data transmitted between your device and the pjk0 platform; encryption of sensitive data fields (including identity document data and payment references) at rest in our databases; role-based access controls that limit access to personal data to only those pjk0 staff and systems with a documented operational need; regular internal security reviews and vulnerability assessments; and secure backup and disaster recovery procedures.

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, pjk0 will notify affected account holders without undue delay. Despite the security measures described above, no online platform can guarantee complete security against all possible threats. You are responsible for maintaining the security of your own device and login credentials. If you believe your pjk0 account has been accessed without your authorisation, contact pjk0 support immediately using the email address in the footer of this site.

Your Data Rights

As a user of the pjk0 platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact pjk0 support using the email in the footer. We will respond to all valid requests within 30 days of receipt.

pjk0 will not charge a fee for exercising any of these rights in standard circumstances. Where a request is manifestly unfounded or excessive, pjk0 reserves the right to charge a reasonable administrative fee or to decline to act on the request, providing written reasons for that decision.

Marketing Communications

pjk0 will only send you promotional messages — including new game announcements, bonus offers, seasonal promotions related to events such as Eid, Pohela Boishakh, BPL, or IPL, and platform updates — where you have explicitly opted in to receive such communications at the point of registration or through your account settings. Marketing messages will be sent to the Bangladesh mobile number or email address registered to your pjk0 account.

You may withdraw your consent to receive marketing communications at any time by contacting pjk0 support using the email address in the footer of this site, or by updating your communication preferences in your account settings. Withdrawal of marketing consent will be processed within 5 business days. Please note that withdrawing consent to marketing does not affect your ability to use the pjk0 platform or to receive transactional communications about your account (such as deposit confirmations and withdrawal notifications), which are sent on the basis of contract performance rather than consent.

Responsible Gaming and Your Data

pjk0 uses gaming activity data — including session length, wager frequency, deposit patterns, and bonus usage — as part of its responsible gaming monitoring programme. This data is used to identify account holders who may be showing indicators of problem gambling and to trigger appropriate interventions, including automated notifications, responsible gaming tool prompts, and, where warranted, contact from the pjk0 support team. This processing is carried out on the basis of pjk0's legitimate interest in protecting the wellbeing of its players, and also to comply with responsible gaming obligations applicable to online gaming operators.

Responsible gaming data — including the deposit limits, session reminders, and self-exclusion periods you have set — is treated as particularly sensitive within pjk0's internal data handling procedures. Access to this data is restricted to authorised pjk0 staff who require it to manage responsible gaming interventions. This data is not used for marketing purposes and is not shared with game providers or payment partners.

Changes to This Privacy Policy

pjk0 may update this Privacy Policy from time to time to reflect changes in the way we collect or use personal data, changes to applicable law, or changes to the pjk0 platform. The date of the most recent update is displayed at the top of this page. Where changes are material, pjk0 will notify active account holders via the registered mobile number or by displaying a prominent notice on the platform prior to the changes taking effect.

Your continued use of the pjk0 platform after an updated Privacy Policy has been published constitutes your acknowledgement of the updated policy. If you do not agree with any material change to this Privacy Policy, you should close your pjk0 account before the updated policy takes effect and contact support to request deletion of your personal data.

Contact Us About Your Privacy

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, want to withdraw consent to marketing, or believe that pjk0 has not handled your personal data in accordance with this policy, please contact the pjk0 privacy team using the email address shown in the footer of this page. All privacy enquiries are treated confidentially and responded to within 30 days.